Mandarin²

Public Services and Customs

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Public Services

Learn how to talk about important public places and services when travelling.

1. Important public places

邮局

yóu jú

post office

银行

yín háng

bank

警察局

jǐng chá jú

police station

医院

yī yuàn

hospital

邮局在哪儿?

Where is the post office?

我需要去银行。

I need to go to the bank.

Quick Check

2. Asking for help

帮助

bāng zhù

help

请问

qǐng wèn

excuse me / may I ask

服务员

fú wù yuán

staff member

工作人员

gōng zuò rén yuán

worker / employee

请问,你可以帮助我吗?

Excuse me, can you help me?

工作人员很友好。

The staff members are very friendly.

Check

3. Health and emergencies

生病

shēng bìng

to become ill

yào

medicine

紧急情况

jǐn jí qíng kuàng

emergency

危险

wēi xiǎn

dangerous / danger

如果生病了,我会去医院。

If I become ill, I will go to the hospital.

这是紧急情况。

This is an emergency.

4. Using services politely

麻烦你了

má fan nǐ le

sorry to trouble you

谢谢

xiè xie

thank you

可以

kě yǐ

can / may

当然

dāng rán

of course

麻烦你了,谢谢你的帮助。

Sorry to trouble you, thank you for your help.

当然可以。

Of course you can.

Final Check

Complete

请问,警察局在哪儿?我需要帮助,因为这是紧急情况。工作人员很友好,还帮助了我。

Excuse me, where is the police station? I need help because this is an emergency. The staff members were very friendly and also helped me.